Shipping and Returns

Shipping 

All items are shipped USPS. We ship Monday through Friday. Orders received before 2PM PST will typically ship same day.

100% Money Back Guarantee

If you're not entirely satisfied with Hit! Balm, we offer a 100% money back guarantee. Just email us at hello@hitbalm.com if you are not satisfied for any reason. We will refund your full purchase price less shipping and handling fees. After 30 days, at our discretion, we may issue a Hit! Balm gift certificate for the items in question in lieu of refunds.

Exceptions:

On orders of $100 or more, we are unable to accept returns or issue refunds on open product. Unopened items are fully refundable within 30 days.

 

 


 

What if I forget my password?

You can always reset your password from the MY ACCOUNT page.

 


Do you ship overseas?

We are currently only shipping to select US states & Canada. Please use our contact forms to get in touch if you would like to know more.

 


 

Which US States do you ship to?

We currently ship to all US states, except for the following:

Idaho
Nebraska
North Dakota
South Dakota
Ohio